Not received your discount code?

We’ve been busy sending out discount codes to owners of the original Box Set Edition of Lifting Shadows, and, many thousands of emails later, they’ve all been delivered. If you haven’t received yours yet, have a look in your email’s junk or trash folder – just in case it’s landed there. Otherwise, the chances are that we don’t have your most recent email address in our system. Don’t panic – here’s how to get your code.

Firstly, try and remember the email address you used to make your original purchase. If you can still get access to that account easily (even if you don’t normally check it), the quickest way to get your code is probably to see if it’s in that inbox. Failing that, please use our special form to tell us that you haven’t got your code. We’ll need to match you up to the old order in our system, so the more information you can give us, the better. Your original Paypal or Google Checkout reference is ideal, but if you don’t have that any more we can try looking for your old email address or the shipping address you had the original book delivered to.

We’re expecting quite a few requests for help on this one, so if we don’t reply immediately, please be patient – we will get back to you shortly. Please also remember that the discount codes only apply to the Classic Edition, so if it’s the Limited Edition you’ve got your eyes on, having the code won’t make any difference to the price.